Section 8 Tenant Resources

Information You Need

At Complete Property Management, we value our residents! We provide easy online payment portals as well as online maintenance requests. We are here to make your stay a pleasant one. Please use the link below to access your portal or call us at (205) 610-9230 if you need any assistance!

Here are some commonly asked questions to help you understand the Section 8 process better.

• Do you accept Section 8 vouchers?

  Yes

• Where can I find a list of your available properties?

  Our website, as well multiple other housing sites including affordablehousing.com and zillow.com. You may also call 659-207-3184 to speak with a member of our leasing department

• How do I apply?

  Through our website or through calling 659-207-3184 to have our leasing department walk you through the steps

• How much is the application fee?

  $50 per adult over the age of 18

• Do you require a security deposit?

  Yes, $1,000 or the same as one month's rent if below $1,000 due at lease signing.

• When will I get my deposit back?

  Based on the condition of the home upon final walk thru, and any rent balances still due, will determine you are eligible to receive

• How soon can I move in once I submit my RAFTA?

  The property must pass inspection, all paperwork must be processed with your caseworker, deposit must be received, utility transfer initiated, and lease signed

• What appliances are provided?

  A range and refrigerator are provided, you are welcome to bring your own appliances

• How do I submit maintenance requests?

  Through your tenant portal.

• What is considered an emergency?

  Fire, break-ins, large water leaks, power outages

• How quickly are maintenance issues handled?

  Issues are handled in the order that they are received, please do not submit multiple requests for the same issue

• How do I pay my rent?

  Through your tenant portal, mailing in a money order, or Cash App (must provide address in memo)